General Informations

Zillam is a user-friendly service platform app designed to provide services for users who require maintenance or repair services at their home or premises. It offers services and features to help you quickly avail service booking for your requirements.Zillam App is owned & operated by Zillam Service Platform Private Limited incorporated under Government of India with CIN U62099KL2024PTC090364.GST Registered under Government of India with Registration Number 32AACCZ4969Q1ZH .

Zillam is available for both iOS and Android devices. You can download it from the Apple App Store or Google Play Store.

To create an account, download the Zillam app, open it, and follow the registration process. You’ll need a valid phone number to sign up.You will recieve a verification code as sms which can be used for registration so as to continue using our application.

Some features may be accessible without an account, but to fully enjoy all of Zillam’s tools and functionalities, you’ll need to register and sign in.

To start a new service request, choose any from the services listed on the main screen and continue with your issue details. You can give the service description as text as well as voice note. Further select service address location and continue with the time slots available to address the issue. Upon conveying all the details you will get a successfull booking confirmation.

A completed payment service request will appear on the Appointments tab. Customers can easily track status and progress of the work.

Absolutely. You can customize your notifications to alert you of upcoming services and any other task updates. Go to “Settings” to manage these options.

To turn off notifications, go to “Settings” > “Notifications,” and toggle off the options you no longer want to receive alerts for.

Zillam offers a free version with basic features.

We accept major credit cards, UPI, and other payment options available in your region. Also we use razor pay.

First, try restarting the app. If the issue persists, ensure you have the latest version installed. If problems continue, reach out to our support team by tapping “Help” in the app.

Go to the “Feedback” section in the app and fill out the form to report bugs or share your ideas for new features. We value your input and are always working to improve the app.

You can contact customer support directly in the app under “Help” > “Contact Support,” or email us at support@zillam.com We aim to respond within 24 hours.

Zillam takes privacy and data security seriously. We use encryption and other security measures to protect your information. For more details, please review our Privacy Policy on the app or website.

Yes, if you’d like to delete your account, go to “Settings” > “Account” > “Delete Account.” This action is permanent and will remove all your data from our servers.

NO, We use only your basic information with your consent while registering to the app.